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Privacy Policy for Employees

Privacy Notice for California Job Applicants, Employees, and Independent Contractors

Please review the terms of the privacy notice set forth below carefully.  This privacy notice addresses information collected and disclosed in the preceding twelve (12) months.

1. Our Commitment to Your Privacy

At Noland, Hamerly, Etienne & Hoss (NHEH), your privacy and the protection of your personal information is our priority.  “Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular job applicant, employee, or independent contractor.  

NHEH complies with the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”), which create consumer rights, including rights for employees, job applicants, and independent contractors who are California residents relating to the access to, deletion of, and sharing of personal information that is collected by businesses.  

2. California Consumer Privacy Act/California Privacy Rights Act

The California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”) set forth specific obligations for businesses processing personal information of California residents, including employees, job applicants, and independent contractors.  Pursuant to the CCPA and the CPRA, NHEH is required to provide its employees, job applicants, and independent contractors who are California residents (“California Residents”) a notice that identifies the categories of personal information that may be collected, and why NHEH collects that information.

This California Employee Privacy Notice (“Notice”) is intended to notify you of our privacy practices as required by the CCPA and the CPRA.

This Notice applies only to individuals residing in the State of California who are considered consumers – namely, job applicants, employees, and contractors of NHEH – from whom we collect “Personal Information” as set forth in this Notice.

3. What Personal Information Does NHEH Collect about California Employees/Job Applicants/Independent Contractors?

Listed below are the categories of personal information that NHEH has or may have collected and processed about employees, job applicants, and independent contractors in the preceding twelve (12) months.  We may collect personal information from you in a variety of ways including, but not limited to, on our website, your mobile device, through email, in physical locations, in person, through the mail, and over the telephone.  

Identifiers:  

  • Name
  • Nickname or alias
  • Signature
  • Postal address 
  • Email address
  • Telephone number
  • Unique personal identifiers 
  • Physical characteristics or description
  • Names of children
  • Name of spouse or domestic partner
  • Online identifier
  • Other information that identifies, relates to, describes, or is capable of being associated with, a particular individual.

A “unique personal identifier” is a persistent identifier that can be used to recognize an individual, or a device that is linked to an individual, over time and across different services, including, but not limited to, a device identifier, an Internet Protocol address, cookies, beacons, pixel tags, or similar technology; unique pseudonym or user aliases; telephone numbers; or other forms of persistent identifiers.

Commercial Information

  • Products and services related to food, lodging, and transportation

Internet or Other Electronic Network Activity Information on Work Devices:

  • Browsing history
  • Search history
  • Information regarding a job applicant, employee, or independent contractor’s interaction with an internet website, application, or advertisement
  • Geolocation data related to use of an internet website, application, or physical access to an NHEH office location.

Professional or Employment-Related Information:

  • Job related data
  • Data on a job application or resume/CV
  • Job titles
  • Employment history
  • Work dates and locations
  • Professional memberships
  • Professional certifications
  • Licensure information
  • Writing and work samples
  • Job preferences
  • References
  • Background screening results
  • Qualifications
  • Experience
  • Employment contracts
  • Contractor agreements
  • Performance reviews
  • Disciplinary records
  • Photos
  • Biometric data including imagery of employee fingerprints, face, and voice recordings
  • Information about employee expenses
  • Payroll and benefits related data
  • Internal and external contact information.

Education Information:

  • Institutions attended
  • Education records
  • Degrees
  • Certifications
  • Report cards
  • Transcripts that are not publicly available.

Inferences:

  • Information drawn from any of the personal information categories referenced above to create a profile about an employee.

4. Sensitive Personal Information

NHEH may also collect or process sensitive personal information as necessary to allow us to carry out your instructions, to manage and operate our business, and to comply with NHEH’s legal and regulatory obligations:  

  • Username and password
  • Date of birth
  • Place of birth
  • Financial, account, or billing information, including tax identification number, social security number, or credit/debit card information
  • Proof of identification, including driver’s license number or state/national government-issued identification
  • Passport number 
  • Insurance policy number
  • Bank account number and bank routing information
  • Medical information
  • Health insurance information
  • Life insurance information
  • Audio, electronic, visual, thermal, olfactory, or similar information such as telephone recordings, temperature
  • Diversity or demographic information, including the following:
    • Race
    • Color
    • National origin
    • Religion
    • Sex
    • Gender
    • Gender identity
    • Gender expression
    • Sexual orientation
    • Marital status
    • Medical condition
    • Genetic characteristics
    • Military or veteran status
    • Mental or physical disability
    • Request for family care leave
    • Request for leave related to an employee’s own serious health condition
    • Request for pregnancy disability leave
    • Age
  • Information NHEH has contractually agreed to manage under heightened confidentiality and security protocols, such as health and financial information or intellectual property
  • Information required to conduct background checks.

5. Methods of Collecting Your Personal Information and Sensitive Personal Information

  • We may collect information directly from you from, for example, forms you complete
  • We may collect information indirectly from you by, for example, observing your actions on the NHEH website
  • We may collect information from third parties, including recruiters who submit information to us for an employment position, consumer reporting agencies for employment background checks, referrals you have listed on your job application, prior employers, professional employer organizations, staffing agencies, third parties such as banks or financial advisors (with your consent), from our website, or through the use of Cookies
  • Public internet sources such as job boards, public profiles, and other public online sources
  • Public records such as court records and credentialing and licensing organizations
  • Recording technologies such as voicemail technologies.

6. To Whom Does NHEH Sell Your Personal Information and Sensitive Personal Information?

  • NHEH does not sell your personal information or your sensitive personal information.

7. With Whom Does NHEH Share Your Personal Information and Sensitive Personal Information?

For the purposes set forth below at section 8, NHEH shares your personal information and/or sensitive personal information with the following: 

  • Health insurance administrator
  • Payroll company
  • Certified Public Accountant related to payroll
  • Consumer Reporting Agencies conducting background checks
  • NHEH Human Resources Department
  • Trinet
  • Government or administrative entities such as the Equal Employment Opportunity Commission or the California Department of Fair Employment and Housing when required by law
  • Law enforcement in the event of criminal investigations
  • When required in a court proceeding, in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law
  • When we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of NHEH, our users, or others.

8. Purposes for Collecting Your Personal Information and Sensitive Personal Information

NHEH collects the personal information and sensitive personal information identified in Sections 3 and 4, above, for the following reasons:

  • To evaluate qualifications for employment with NHEH
  • To recruit employees, including to conduct employment related background checks and screening
  • To conduct conflicts checks
  • To meet the purpose for which information is provided.  For example, if a job applicant shares information in applying for a job with NHEH, we will use that Personal Information in connection with the individual’s employment or employment application
  • To provide human resources management services including, but not limited to, hiring, conducting background checks, onboarding new employees, managing and maintaining employer-employee relations, managing relations with independent contractors, providing employee training and development, undertaking internal research, termination, separation, payroll, expense reimbursement, and other functions related to employment or potential employment with NHEH
  • To communicate with applicants/employees throughout the recruitment and hiring process
  • To contact applicants/employees, including to provide information about benefits or information relating to employment or a job application
  • To contact references
  • To schedule and manage interviews
  • To evaluate applicants/employees for current and future job opportunities
  • To make hiring decisions
  • To demonstrate applicants’ agreement to or acceptance of documents presented to them
  • To initiate onboarding if an individual receives and accepts an offer
  • For internal analysis to improve recruitment and hiring efforts, including around diversity and inclusion
  • To communicate with and contact independent contractors
  • To detect security incidents and protect against deceptive, fraudulent, or illegal activity
  • To debug and repair errors that impair existing functionality of internal resources, networks, and databases
  • To share with service providers, including technology providers, agencies and/or external recruiters
  • To fulfill a legal obligation pursuant to law, regulation and/or lawful order
  • For business transaction purposes
  • For record-keeping purposes
  • To comply with state and federal law including, but not limited to, tax reporting requirements of the Internal Revenue Service, Franchise Tax Board, Employment Development Department
  • To administer benefits including, but not limited to, medical, dental, vision, and retirement benefits, including recording and processing eligibility of dependents, monitoring of absences and leaves of absence, and insurance and accident management
  • To compensate employees including salary and wage administration, payroll management, reimbursement of expenses, administering other compensation related payments including determining bonus payments, if any
  • To conduct performance related reviews including, but not limited to, doing performance appraisals, monitoring skills, determining disciplinary actions, assessing demotions and promotions, deciding on pay scales, restructuring staff
  • To monitor work related licenses and credentials including providing software licenses for use in the course of an employee’s work related responsibilities, ensuring legal and regulatory compliance, training, examination, and other requirements are met
  • To maintain applicant and employee information including, but not limited to, securing personnel files, emergency contact information, customizing and securing employee information or accounts with NHEH
  • To monitor eligibility to work in the United States in accordance with the U.S. Immigration and Nationality Act
  • To identify health needs of employees to plan and provide appropriate services, including administering sick leave and leave of absence policies and procedures
  • To facilitate a better working environment, including conducting staff surveys and training
  • To ensure a safe and efficient working environment including related to disciplinary actions, enforcing the NHEH code of conduct, and conducting workplace investigations
  • To support and develop NHEH’s website including services relating to employment or employment application
  • To provide support, including to respond to inquiries, to investigate and address concerns, and to monitor and improve our responses
  • To maintain security on the NHEH website including hosting and maintenance of computer systems and infrastructure; managing NHEH’s software and hardware computer assets; systems testing; training; and monitoring email and internet access 
  • To manage litigation and other legal disputes and inquiries involving NHEH
  • In connection with a corporate transaction, sale, or other changes of control or financial status of NHEH
  • To manage licenses, permits and authorizations applicable to NHEH’s business operations
  • To comply with applicable law or regulatory requirements such as legal (state and federal) reporting requirements of the federal Equal Employment Opportunity Act and the California Fair Employment and Housing Act, and internal company reporting obligations and record retention requirements.

9. How NHEH Protects Your Personal Information and Sensitive Personal Information.  

NHEH processes and protects your personal information and sensitive personal information by maintaining electronic, physical, and procedural safeguards.  We use computer safeguards such as data encryption; we enforce physical access controls to our buildings and files; and we authorize access to your personal information and sensitive personal information only for those employees who require it to fulfill their job responsibilities.

10. Your Rights Regarding Personal Information and Sensitive Personal Information

  • Right of Access:  You have the right to access personal and/or sensitive personal information which NHEH may collect or retain about you.  If requested, we shall provide you with a copy of the personal information or sensitive personal information which we collect as permitted by the CCPA/CPRA
  • Right to Know: You have the right to request that we disclose the following about your personal information and/or sensitive personal information: 
  • The specific personal information or sensitive personal information we may collect 
  • The categories of personal information or sensitive personal information we may collect
  • The categories of sources from which we may collect your personal information or sensitive personal information 
  • The business purpose(s) for collecting or sharing your personal information or sensitive personal information 
  • The categories of personal information or sensitive personal information we may disclose for business purposes; 
  • The categories of third parties with whom we may share your personal information or sensitive personal information. 
  • Sale of Personal Information or Sensitive Personal Information:  NHEH does not sell personal information or sensitive personal information within the meaning of the CCPA/CPRA. 
  • Sharing/Disclosure of Sensitive Personal Information. You have the right to limit how your sensitive personal information is disclosed or shared with third parties, as defined in the CCPA/CPRA unless otherwise provided by law. The right to limit how your sensitive personal information is disclosed or shared with third parties does not extend to sensitive personal information that NHEH is legally required to disclose or maintain.
  • Right to Deletion. In certain circumstances, you have the right to request the erasure of your personal information or sensitive personal information. Upon verifying the validity of a deletion request, we will delete your personal information or sensitive personal information from our records, and instruct any service providers or third parties to delete your information, when applicable.  The right to deletion does not extend to personal information and sensitive personal information that NHEH is legally required to maintain.
  • Right to Correct/Right to Rectification. In certain circumstances, you have the right to request correction of any inaccurate personal information or sensitive personal information. Upon verifying the validity of a verifiable consumer correction request, we will use commercially reasonable efforts to correct your personal information or sensitive personal information as directed, taking into account the nature of the personal information or sensitive personal information and the purposes of maintaining your personal information or sensitive personal information. 
  • Please note that the above rights are not absolute, and we may be entitled to refuse requests, wholly or partly, where exceptions under applicable law apply. 
  • The above requests may be made by calling 831/424-1414, ext. 266, or emailing [email protected].  

11. Non-Discrimination

If you are a California resident, you can exercise any of your rights as described in this Notice and under applicable privacy laws by using the contact information provided in this Notice. We will not discriminate against you for exercising such rights. 

12. Verifying Requests.  

When you make a request to us, we will require your name, e-mail, phone number, and address. We will attempt to match our records based on that information. Where we have reasonable doubts concerning the identity of the person making the request, we may request additional information necessary to confirm their identity.

13. Timelines for Responding to Requests

No later than ten (10) days after receiving a request set forth in section 10, herein, NHEH will confirm receipt of the request and provide information about how it will process the request.  NHEH will respond to requests no later than forty-five (45) calendar days after receiving the request.  If additional time is needed to respond, we will provide notice and an explanation and will request up to an additional forty-five (45) calendar days to respond.  If we are unable to verify the individual making the request, NHEH may deny the request. 

14. Updates

This Notice will be updated at least once every twelve (12) months to reflect changes in NHEH’s business, legal, or regulatory obligations.  Please check this Notice periodically for changes.  NHEH will not collect additional categories of your personal information or sensitive personal information, or use your personal information or sensitive personal information already collected for additional purposes without providing you with a notice of our intent to do so.  

15. Retention Policy

NHEH retains your personal information and sensitive personal information for a reasonably necessary period of time to fulfill the purposes outlined in this notice.  When state or federal law specify record retention requirements for certain records, NHEH complies with those laws.  Information collected during the job application process may become part of an individual’s personnel file and may be used to administer the employment relationship and for related reporting and recordkeeping purposes should the applicant be hired by NHEH.

16. Use of Cookies and Online Behavior

In some portions of the website, so-called “cookies” are used in order for us to improve the efficiency of your individual use of the website and to enhance your browsing experience. Cookies are identifiers that our server may send to your computer in order to identify the computer being used for the duration of the session. Most browsers are set up to accept these cookies automatically. In addition, you can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer. If you disable cookies, some features may be disabled, and some of our services may not function properly. We may also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

In order to track web site usage, we use Google Analytics, which does not allow the collection of personal identifiable information. For information on Google Analytics, click here. You can opt out of making your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Questions

If you have questions regarding this Notice or about your rights regarding your Personal Information or Sensitive Personal Information, or if you have concerns about the safety or possible misuse of your Personal Information or Sensitive Personal Information, please contact us by email at [email protected].